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Ombudsman Finds Services Australia Failing on Child Support Abuse

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The Commonwealth Ombudsman found in June 2025 that Services Australia is not doing enough to stop child support being used for financial abuse.

Key Facts

  • Report: Weaponising Child Support, June 2025
  • Unpaid child support: $1.9 billion
  • 153,694 paying parents had debts at end of 2024
  • Eight recommendations made
  • Services Australia accepted all

What Was Found

The report said the agency was acting in an “unfair and unreasonable manner” by not using its powers.

Abuse included not paying, hiding income and being abusive to stop a parent seeking help.

Next Steps

Services Australia said it would put the changes in place between December 2025 and June 2026.

Frequently Asked Questions

What did the Ombudsman find?

Services Australia is not doing enough on child support abuse.

How much is unpaid?

$1.9 billion.

Will things change?

Services Australia accepted all eight recommendations.

If you or someone you know is affected by family or domestic violence, call 1800RESPECT on 1800 737 732. If you need support, call Lifeline on 13 11 14. In an emergency, call 000.

Conclusion

The report calls for stronger action to protect families.

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