Myer, Adidas and French Beauty Co hold sales throughout the year. This guide helps you shop smart and know your rights.
Key Facts
- Compare prices before you buy
- Check the sizing guide when buying clothes and shoes online
- Consumer guarantees apply online and in store
- Change-of-mind returns depend on store policy
Tips for Clothes and Shoes
- Check the size chart before buying online.
- Read the store’s return policy.
- Keep your receipt or order email.
Tips for Skincare
- Check expiry dates.
- Buy from the official store or a known retailer.
Shopping Smart: Your Rights
The ACCC says consumer guarantees apply to most purchases, including online ones. If a product has a major problem, you can choose a refund or a replacement. Minor problems usually mean a free repair.
You are not entitled to a refund just because you change your mind or find it cheaper elsewhere. Some stores offer change-of-mind returns, but they can set conditions.
Frequently Asked Questions
Can I return shoes that don’t fit?
It depends on the store’s change-of-mind policy. It’s not a legal right.
What if a product is faulty?
You may get a repair, replacement or refund under consumer law.
Do online purchases have the same rights?
Yes, the ACCC says.
Conclusion
Shop with a plan and you’ll save more.
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